Approving the wrong tenant is expensive. Approving the right tenant slowly loses rent. A standard application pack balances speed with diligence.
Identity and contact verification
Collect government ID, current address, and emergency contact. Verify that names match across documents before you run deeper checks.
Income and employment
Request recent payslips or business statements and a reference from an employer or accountant. A common rule of thumb is gross rent below 30–35% of household income, adjusted for your market.
Rental history
Ask for previous landlord references with dates, rent paid, and reason for leaving. Follow up by phone — written references alone miss nuance.
Supporting documents in one place
Store applications, uploads, and reviewer notes in a single system so handoffs between leasing and management teams do not lose files in email threads.